Tour guide was unorganized. We sat on the bus for OVER an hour in the middle of no where when they handed us bagged lunches. She talked more about herself than the canyon. Tour guide propositioned us to pay her additional money for a to..ur once there. Instead of having pre ordered tickets ready for us we had to wait another 25 minutes for her to hand out tickets. She didn’t explain anything about the shuttles at the canyon and didn’t provide us with the free maps!!
The drive to the canyon was an unnecessary 5 hours!Read full review
By: Victoria Loring | Sun Feb 16, 2020 at 05.45 PM
We had a blast. The tour guides were very informative and helpful. The caves were wonderful and I cant wait to see the lower Canyon on my next vacation.
The tour is great. However, service provided by tours4fun is awful. The day before our tour they informed us we needed to be at the site 90 minutes ahead of the tour time or our tickets would be voided. I called customer service as their.. website and confirmation email both said we need to be there 1 hour ahead. I was rudely told it was 90 minutes, so we readjusted our schedule. When we got there we were informed the person who needed to check us in wouldn’t be there until 30-60 minutes before the tour. Waste of our time. Also, tickets purchased directly through Kens Tours are less money and even though their website says best price guaranteed, they would not match price. Recommend going directly to tour provider (Ken’s Tours) for tickets rather than through tours4funRead full review
We had a great experience from the beginning to the end. Tour guy Rock is great, made everyone enjoy the tour, made sure we all got great pictures, as a guide gave as a historical tour information. We definitely will come back.
Easy reservation with a Tours4fun. Bad experience with UPPER ANTELOPE CANYON Tour. Negative attitude from the front desk receptionist on 2-11-20 because we came on the wrong date, the tour guide with a car van #32 (not sure, but think was L..illiy) not friendly and does not accommodate the tourists need. Was rushing through the tour.Read full review
The bus was very late. The restroom in te bus was broken and super stincky. It was a desaster. The lunch was just half subway sandwich, which was cheaper if I bought it in the samw shop, so I think they were trying to ger money from me, I f..elt stolen. (Sorry about my English, hope you understand it) Do not take this tour.Read full review
Time was change to later, fine but waited and no one picked us up, called they didn't know why, set for the next day same time still no one came. Called said would send a van in 7 min. 10 min. noone showed. They called said he would not be.. coming so they sent a giant bus to pick us up. Fine...took us to the office put us on another bus that had such little leg room our knees were right up against the seats in front of us. We specifically picked the early trip because it showed 3 hours at the grand canyoun and NO stop at the dam. Well we had a 45 min. detour to the dam that we had visited the prior week. So waited for folks and started again, 1/2 took a bathroom break at a gas station when there was one on the bus. Made another stop at Rt. 66 was good to stretch legs with such little room to move them. Got close to the Grand Canyon where a stop was made to drop off 2 people to ride the helicopter. Another stop at an imax location where people were dropped to ride a hummer, then the people got off to watch the imax, and to our surprise this was where we were eating NO WHERE IN SITE OF THE GRAND CANYON! we were to sit around and wait for these other people for 1and a half hours!!! Started out again and were dropped off to see our first view WONERFUL! 45 min. then taken to another stop for 1 hour and 15 min.....well short of the 3 hours we signed up for. but a wonderful view. trip back, stopped where one lady left her hat, stopped at a mcdonals, a gas station for people to get stuff 20 min and switch drivers. we had planned on booking one or 2 more trips this week but due to not being picked up and the little time at the canyon and especially such little leg room...did not...Very disappointed.Read full review